Terms & Conditions

First, a disclaimer. These terms and conditions are the line in the sand that Inertia Network draws as a policy that we officially set. We will always try to do our best to satisfy the needs of you, our dear customer, but when we cannot, or when it may be too costly to do so, these are the conditions we will stand by.

Deposits, Payments and Refunds

Upon signing up for a trip, we will request a deposit in order for you to secure your spot.

Deposits are non-refundable. Deposit transfers may be processed upon request.

Inertia Expeditions
The remaining balance is due 60 days before the start of a trip, and we will begin requesting funds approximately 3 months before the start of a trip. Failure to pay your balance on time may result in penalties or a loss of your booking and deposit. Invoices use an automated system to avoid issues with scheduling and payments.

Cancellations made after the following time periods incur the following penalties:

  1. Cancel more than 61 days before the start date of your trip: 100% refund on trip balance.

  2. Cancel more than 31 days before the start date of your trip: 50% refund on trip balance.

  3. Cancel between 30 and 15 days before the start date of your trip: 25% refund on trip balance.

  4. Cancel 14 days or less before the start date of your trip, including no-shows: no refund available.

Micro Group Trips
The remaining balance is due 45 days before the start of a trip, and we will begin requesting funds approximately 3 months before the start of a trip. Failure to pay your balance on time may result in penalties or a loss of your booking and deposit. Invoices use an automated system to avoid issues with scheduling and payments.

Cancellations made after the following time periods incur the following penalties:

  1. Cancel more than 31 days before the start date of your trip: 100% refund on trip balance.

  2. Cancel between 30 and 15 days before the start date of your trip: 50% refund on trip balance.

  3. Cancel 14 days or less before the start date of your trip, including no-shows: no refund available.

Payment Methods and Processing Fees

Payment processing fees are included for major credit cards (Visa and MasterCard) for all trips booked on our site. We prefer that all payments are made via accepted credit or debit cards online; this is for your security and peace of mind.

Upon request, we can also process payments by bank wire transfer.

Itinerary and Scheduling Changes

Itineraries, while as accurate as possible, are frameworks and are not necessarily followed exactly as written. Local conditions such as holidays, road closures, protests, strikes, events, and politics can force an itinerary to change, and your fixer will work with you in a transparent manner to address unforeseen and unanticipated changes you may encounter.

Itineraries are therefore always subject to change. Fixers retain the right to make changes to the itinerary when necessary due to local conditions and safety while working hard to maintain the integrity and spirit of the original itinerary.

Likewise, clients may also request changes on the ground and fixers will try their best to be accommodating, but cannot guarantee requests for changes.

Additional costs to forced changes that are either at the request of the client or out of the control of the fixer are to be borne by the client(s).

Leadership and Staff Changes

In general, we try to avoid changing staff on a trip and plan out our schedules months in advance to make sure this does not happen. However, some things are beyond our control. People can get sick or injured, last-minute things may pop up, and we may be forced to make changes to the leadership of a trek.

Minimum and Maximum Number of Participants for Group and Community Trips

Each group and community trip has a set minimum number of confirmed participants needed in order to be able to run the trip. This minimum number of people is based on meeting the amount of revenue we have to generate to get the trip off the ground at the request of the trip initiator.

If a trip does not reach its minimum operational number, all fees paid to us, including the deposit, will be returned.

Trips must hit their minimum number to operate at least 60 days before the start date of the trip.

Trip Cancellations

Inertia Network does its absolute best to avoid canceling trips. However, Inertia Network reserves the right to cancel a trip at any time for any reason.

If a trip is canceled due to a reason within our control, you will receive a full refund for all payments made to Inertia Network. If a trip is canceled due to circumstances beyond our control, such as an act of God, natural disaster, political unrest, terrorism, or any unforeseen event, we will work with you to recover costs where possible or reschedule the trip if feasible.

Please note: we cannot recover any costs that were not paid directly to Inertia Network, such as flight changes, ticket fees, or lost vacation time. For this reason, we strongly recommend purchasing travel and cancellation insurance to help cover expenses should a trip be canceled. However, please be aware that trip cancellation insurance typically does not cover voluntary withdrawals from a trip.

Medical and Travel Insurance

We highly suggest that all participants have valid medical and travel insurance. Having insurance will enable your fixer to offer more help should an accident happen or you get sick and need to be admitted to hospital or evacuated.